FAQ
Questions, answered.
Everything people usually ask before working with us. Still curious? Write to us. hola@axowmarketing.com
What does AXOW do?
AXOW is a strategic studio for digital experiences and growth. We connect strategy, design, marketing, sales systems and AI so established businesses communicate their real value, build trust and create better business opportunities. We work in English and Spanish.
Who do you work with?
Restaurants, bars and lounges, events and venues, hotels, realtors, spas, dentists and personal brands. If your business depends on people finding you and booking, we can help.
What is the difference between Managed, Advisory and Build & Transfer?
Managed: we take care of it for you. Advisory: we guide you and your team with clear strategy and AI implementation, and you run it. Build & Transfer: we build the whole system, train your team and hand it over, with ongoing support.
How much does it cost?
It depends on where your business is today and where you want to take it. Book a free strategy diagnosis: we look at your pain points, your goals and what will truly elevate your brand, then send you a clear proposal built around what you need. Ad budgets are paid by you directly to the platforms.
How do I get started?
Book your strategy diagnosis and tell us about your business. We study your case, show you the clearest path on a free call, then send you a written plan.
Do you guarantee results?
No honest team can promise exact numbers, because results also depend on your market, offer and budget. What we do guarantee is delivering everything in your agreement, on time. If we do not, you choose a proportional refund or credit.
Is there a long contract?
Every project has a written agreement with scope, deliverables and responsibilities, so there are no surprises. See our Refund Policy.
Do I own my accounts and content?
Yes. Your social media and ad accounts are always yours, and once you pay in full you own the final work we create for you.
How do you use AI?
AI helps us research, create and automate faster. A person on our team reviews everything before you see it, and nothing is published without your approval.
I had a bad experience with an agency. What is different here?
We act as a partner, not a vendor: we listen before proposing, explain every decision clearly and stay close after delivery. You get a written proposal before anything starts, clear reports and one person who answers your messages. Your accounts always stay in your name.
I do not have time for marketing. How much of my time does this take?
With Managed, very little: a kickoff call, quick approvals and a short monthly check-in. We handle the rest and only ask for what truly needs you.
Do you work in Spanish?
Yes. We work in English and Spanish, and we create content in both languages so you can reach more customers.